Is parking available in the building?
Is parking available in the building?
Can pets and animals enter the building?
Can pets and animals enter the building?
Guide dogs, Hearing dogs, Service dogs are only animals allowed in the facility. We do not have holding facility for pets.
Is smoking permitted? Is a smoking room available?
Is smoking permitted? Is a smoking room available?
The building is all smoking-free. Smoking is not permitted within the facility.
Do you accept credit card payments?
Do you accept credit card payments?
Credit cards are accepted at the observatory ticket couter (machine ticketing excluded), the Souvenir Select, Café. Acceptable cards are shown in our pamphlet.
Can I use electronic money?
Can I use electronic money?
No. Payment by electronic money is not available.
Is a nursery room available?
Is a nursery room available?
No. We do not have nursery rooms within the building facility.
Are wheelchair and baby stroller available?
Are wheelchair and baby stroller available?
We have a limited number of wheelchairs and strollers available at 1F Information Center.
Is re-entry permitted?
Is re-entry permitted?
Is Refund available in case of bad weather caused by typhoons and other conditions?
Is Refund available in case of bad weather caused by typhoons and other conditions?
Claims for Refund can not be accepted for any reasons.
Is pre-sale discount ticket available?
Is pre-sale discount ticket available?
No. For individual visitors, only the on-site sale tickets are available.
What is the definition of “Group”?
What is the definition of "Group"?
Group is a party of 15 or more people. See more details.
Is a bank ATM machine available?
Is a bank ATM machine available?
No. We do not have ATM machines within the facility.
No. Dedicated parking spaces for visitors are not available. Please use public transportations or use near-by parking for your car.